Now Couriers

New Zealand couriers

Zappy is proud to team up with NOW Couriers to help “deliver” great service to you. NOW Couriers formerly known as ART Parcels is a premium courier service that delivers packages all over New Zealand. They have branches in Auckland and North Harbour, and from there reach every corner of New Zealand and beyond.

Through the Zappy system, you can now send your store, website or Trademe orders etc to NOW Couriers. You can get quotes from NOW Couriers, print NOW courier tickets, book pickups, track and trace items and order satchels within the Zappy App.

If you want to find out more on how Zappy can help you manage your couriers and shipping needs please CLICK HERE

NOW Couriers has products which make shipping simple. You can select one of their 5 satchel sizes or send using your own packaging. Their satchels are tougher than rhino skin and can hold up to 15kg, they comes in 5 sizes – Letter DLE, Small A5, A4, Medium, Large A3 and Extra Large A2.

NOW Couriers provides four pickup and delivery run cycles per day, so if an item is picked up during the first cycle, it can achieve same day delivery by the 4th cycle if it is within 250km from Auckland. NOW Couriers is an Auckland based courier company, they only have branches in Auckland, so therefore it can only pickup from Auckland addresses, so if you are outside of the Auckland area you may like to use their sister company Posthaste which provides nationwide pickup services. If cost is your main concern, Castle Parcels maybe a good alternative. Castle Parcels are one of the cheap courier services available, however, they don’t provide overnight express service between islands and they only provide 2 pickup and delivery cycle runs per day.

Here is the summary:

* 2 pickup branches (Auckland, North Harbour)

* Deliver Nationwide? YES

* 5 satchel sizes

* 4 pickup and delivery cycle runs per day

* Inter-Island Express Service? YES

If your query is relating to pickups, sales or billings please contact Zappy on customerservice@shipzappy.com and quote your Consignment Number (Tracking Number), if your query is relating to deliveries please contact NOW Couriers on 09 526 9170 or email at info@nowcouriers.co.nz and tell them you are a Zappy customer and give them the Zappy Consignment Number (Tracking Number)

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"We started using Zappy about 8 years ago. Because they offer a flexible solution – everything is done online – whenever we want to, we can choose a courier from multiple choices depending on the customer need and where the customer is. I’ve been very happy with their customer service. If things go wrong, and sometimes they do with couriers, they are very good at solving the issues and getting things right. I can recommend using Zappy, they aren’t just efficient but also very cost effective"

Jari

Central European Foods

"Most valuable aspect of Zappy is the direct relationship with an account manager. Service is excellent and that is key –They push and get things resolved. When there’s an issue, they’re onto it and that helps ensure our customer is happy. Three words to describe Zappy: Excellent service. Good pricing. Approachable people"

Mohammed

Petfood

“Swapped from another provider because of Zappy’s convenience: get shipping quotes, label printing etc. Going direct to couriers was a hassle. Zappy is much faster and more reliable. Excellent customer service – this is critical, they sort problems out immediately. Initial training on the system very helpful – but finds the process easy. I want to make my customers happy – their service helps that to happen. Three words to describe Zappy: Reliable. Fast.Friendly."

Sue

Motorcycle accessories

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